Reference

How We Handle Your Privacy on brobet

We keep your account information, payment details and gaming activity secure. This policy shows exactly what data we collect, how we use it, and the choices you have.

Data we collect and whyHow we protect your accountYour rights and contact options
Explore the Lobby Read FAQ
brobet How We Handle Your Privacy on brobet
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Live Chat

Open the chat window in your account lobby (available during business hours) to ask questions about your data, request deletion or report privacy concerns.

Email Support

Send a detailed message to our support inbox with your account details and privacy request. We respond within 48 hours with next steps and timelines.

Account Settings

Visit the Privacy & Security section of your account to review stored data, manage cookie preferences and update contact information at any time.

HOW WE SECURE DATA

Data Security and Your Account Control

Encrypted Storage

Your name, email, phone and payment details are encrypted at rest on our servers. Login credentials use industry-standard hashing so we never store your password in plain text.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences and track how you navigate the lobby. You can disable non-essential cookies in your browser or our settings menu.

Withdrawal Verification

When you request a payout to DANA, OVO, GoPay or QRIS, we verify your linked account matches your registered details to prevent unauthorised transfers.

Data Retention Rules

Active account information is kept as long as you play. After account closure, we retain records for 24 months to meet regulatory obligations, then delete them securely.

Access Requests

You can request a copy of all personal data we hold about you. Contact support with your account number and we'll compile and send it within 14 days.

Update or Delete

Edit your name, email or phone in account settings anytime. Request full deletion through support; we'll remove your data once outstanding transactions and disputes are resolved.

Privacy Policy FAQs

We collect your full name, email address, phone number, date of birth and identity document details during registration. When you make your first deposit via DANA, OVO, GoPay or QRIS, we also record payment account information linked to your registered phone number.

We retain your account data for 24 months after closure to satisfy regulatory requirements and resolve any outstanding disputes or transaction queries. After that period, we securely delete your personal information from our systems.

Yes. Contact our support team through live chat or email with your account number and a verification step. We'll compile a complete data export and send it to your registered email within 14 days.

We share only the minimum necessary information with payment processors like DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. We do not sell your data to advertisers, brokers or unrelated third parties.

All deposit transactions use SSL encryption and tokenised payment processing. Your full card or account number is never stored on our servers; only a secure token is kept to process future transactions.

You can request full account deletion through support. We'll review your request, resolve any open transactions or bets, and then remove your personal data from our systems within 30 days where local law permits.

Yes, we use cookies to keep you logged in and improve your experience. You can disable non-essential cookies in your browser settings or in the Privacy section of your account dashboard at any time.

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